The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

For general enquiries email

Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop

Information about the European Conference on Digital Government is available here

Journal Issue
Volume 7 Issue 1 / Jan 2009  pp1‑122

Editor: Frank Bannister

Download PDF (free)

An Overview of e‑Government Metadata Standards and Initiatives based on Dublin Core  pp1‑10

Abdurrahman Alasem

Look inside Download PDF (free)

A Suggested Framework for Assessing Electronic Government Readiness in Egypt  pp11‑28

Nahed Amin Azab, Sherif Kamel, Georgios Dafoulas

Look inside Download PDF (free)

Business Rules in e‑Government Applications  pp29‑38

Flavio Corradini, Alberto Polzonetti, Oliviero Riganelli

Look inside Download PDF (free)

e‑Governmentality: On Electronic Administration in Local Government  pp39‑48

Katarina Giritli Nygren

Look inside Download PDF (free)

A Social Perspective on Implementation of e‑Government — a Longitudinal Study at the County Administration of Sweden  pp49‑60

Kerstin Grundén

Look inside Download PDF (free)

The Influence of Malaysian Telecenters on Community Building  pp61‑70

Zulkefli Ibrahim, Sulaiman Ainin

Look inside Download PDF (free)

Internet Voting, Turnout and Deliberation: A Study  pp71‑86

Michel Chevallier

Look inside Download PDF (free)

e‑Government and Technology Acceptance: The Case of the Implementation of Section 508 Guidelines for Websites  pp87‑98

Paul T. Jaeger, Miriam Matteson

Look inside Download PDF (free)

Citizens4Citizens: Mapping Participatory Practices on the Internet  pp99‑112

Albert Meijer, Nils Burger, Wolfgang Ebbers

Look inside Download PDF (free)


Many important forms of public participation take place in interactions between citizens. Studying these interactions is crucial for understanding e‑governance, defined as steering in the public domain. The new forms of public participations can be labeled Citizens2Citizens interactions (C2C). Citizens use the Internet to facilitate policy participation (meant to support or undermine government policies), political participation (directed at influencing political decision‑making and agenda‑setting) and social participation (to increase social capital). Attention for these forms of digital participation coincides with the rise of a new set of Web applications which are grouped under the label 'Web 2.0'. This paper is an attempt to conceptualize and categorize the wide variety of types and forms of C2C to provide a basis for a further development of this new research field. We do not claim that our exploration will lead to a final and complete description of C2C; we merely aim to present an overview of the diversity of forms of C2C initiatives that are taking place in the digital world. The argument we are putting forward is that new technologies offer new venues for participating and that these new practices will constitute both a replication of and an addition to existing offline practices of public participation. Our explorative research of C2C initiatives results in a map of political, policy and social participation. This map of C2C initiatives can provide insights in the variety of Internet practices and help subsequent researches in their selection of initiatives for in‑depth studies. Additionally, our research results in an exploration of the implications the analyzed initiatives can have for participation in the public sector. 


Keywords: political participation, policy participation, social participation, e-governance


Share |
Examining the Barriers to e‑Government Adoption  pp113‑122

Richard W. Schwester

Look inside Download PDF (free)