The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 4 Issue 1 / Nov 2006  pp1‑48

Editor: Frank Bannister

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e‑Government: Five Key Challenges for Management  pp1‑8

Kim Viborg Andersen

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e‑Government holds the potential to facilitate the complementary use of information systems in government comprising both operational and strategic use. This paper argues that if this metamorphosis is to occur, managers are facing five key strategic challenges: 1) Assessing the demand paradox of e‑government. 2) Ensuring that gate‑keeping mechanisms of the street‑level bureaucrats are not eroding the dynamics of e‑government. 3) Use of IT to decrease the high labour intensity in public service provision. 4) Revisiting the employees' readiness for e‑government. 5) Building competences within government to ensure dynamic use of IT. 


Keywords: e-government, strategy, management, demand, entities, gate-keeping mechanisms, labour intensity, readiness, competence


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e‑Local Government in New Zealand: The Shifting Policymaker View  pp9‑18

Stuart Dillon, Eric Deakins, Wan Jung Chen

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Fad or Investment in the Future: An Analysis of the Demand of e‑Services in Danish Municipalities  pp19‑26

Helle Zinner Henriksen

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Integrating the IT Infrastructures in Healthcare Organisations: a Proposition of Influential Factors  pp27‑36

Khalil Khoumbati, Marinos Themistocleous

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Enhancing Public Sector Service Efficiency by Electronic Commerce  pp37‑48

Anna Sell, Erkki Patokorpi, Pirkko Walden

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