The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 3 Issue 3 / Nov 2005  pp99‑156

Editor: Frank Bannister

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Policy Recommendations for Electronic Public Procurement  pp99‑108

Ramanathan Somasundaram, Jan Damsgaard

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Bridging the Digital Divide for e‑Government inclusion: A United States Case Study  pp109‑118

Janice C. Sipior, Burke T. Ward

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TKAS Model: Citizen Interaction to Resolve Minority Issues in Public Administration  pp119‑126

Akiko Orita

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Current State of e‑Government in Slovenian Municipalities  pp127‑138

Mateja Kunstelj, Mitja Decman

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Legal Requirements and Modelling of Processes in e‑Government  pp139‑148

Paul Alpar, Sebastian Olbrich

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e‑Government Website Accessibility: In‑Depth Evaluation of Saudi Arabia and Oman  pp149‑156

Abdulmohsen Abanumy, Ali Al-Badi, Pam Mayhew

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This paper explores three main areas, firstly, website accessibility guidelines; secondly, website accessibility tools and finally the implication of human factors in the process of implementing successful e‑Government websites. It investigates the issues that make a website accessible and explores the importance placed on web usability and accessibility with respect to e‑Government websites. It briefly examines accessibility guidelines, evaluation methods and analysis tools. It then evaluates the web accessibility of e‑Government websites of Saudi Arabia and Oman by adapting the 'W3C Web Content Accessibility Guidelines'. Finally, it presents recommendations for improvement of e‑Government website accessibility. 


Keywords: Accessibility guidelines, tools, e-Government, web style guide, web testing and evaluation and assistive technology


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