The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 3 Issue 2, Issue on e-Democracy / Oct 2005  pp59‑98

Editor: Mary Griffiths

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Experimenting with Electronic Voting Registration: The Case of Belgium  pp59‑62

Bruno de Vuyst, Alea M. Fairchild

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Shaping Policy Discourse in the Public Sphere: Evaluating Civil Speech in an Online Consultation  pp63‑72

Christie Hurrell

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The ability of the Internet to function as a public sphere, where citizens can come to public agreement and make recommendations that affect government decisions, has recently come under question. The aggressive style of discourse so prevalent in online discussion has been cited as a significant barrier to the deliberative and open discussion necessary for an effective public sphere. This paper focuses on web‑based discussion in an online policy consultation called the Canadian Foreign Policy Dialogue, and examines specific discourse features to evaluate whether the moderated online policy discussion was civil, and whether that civility promoted meaningful interaction among citizens, and between citizens and government. The study results revealed that citizen participants in the dialogue were successful at developing, maintaining, and enforcing norms of civil discourse, and that these norms helped to promote understanding, tolerance, and consensus building. The study also cautions that civil dialogue alone cannot ensure effective communication between governments and citizens. 


Keywords: Electronic government, public sphere, civility, online discussion, and electronic democracy


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The Ethical Problem of Framing e‑Government in Terms of e‑Commerce  pp73‑82

Bernd Carsten Stahl

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A Prospective View of e‑Government in the European Union  pp83‑90

Clara Centeno, Rene van Bavel, Jean-Claude Burgelman

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Using Business Process Re‑engineering (BPR) for the Effective Administration of Electronic Voting  pp91‑98

Alexandros Xenakis, Ann Macintosh

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