The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 3 Issue 1 / Jul 2005  pp1‑58

Editor: Frank Bannister

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The Contribution of Sociotechnical Systems Thinking to the Effective Adoption of e‑Government and the Enhancement of Democracy  pp1‑12

Leela Damodaran, John Nicholls, Alan Henney

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An Exploratory Evaluation of UK Local e‑Government From an Accountability Perspective  pp13‑28

Dave Griffin, Eddie Halpin

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Balanced Scorecard Based Management Information System — A Potential for Public Monitoring and Good Governance Advancement  pp29‑38

Ivaylo Gueorguiev, Snezhana Dimitrova, Milena Komitska

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The Coordination Center for Information Communication and Management Technologies, Information Services PLC and the State Administration Directorate at the Council of Ministers developed a pilot web‑based Management Information System using the Balanced Scorecard methodology. Authors share their experience gained during the implementation of MIS for Bulgarian e‑Government Strategy. MIS provides monitoring of 42 key indicators in 17 ministries. It is designed to be extended to cover the modernization of the state administration. 


Keywords: e-Government, Balanced Scorecard, Good Governance, Strategy, Modernization, Public Administration


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e‑Participation and Governance: Widening the net  pp39‑48

Lee Komito

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Impacts of Internet use on Public Administration: A Case Study of the Brazilian Tax Administration  pp49‑58

Maria Virginia de Vasconcellos, Maria das Graças Rua

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