The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 16 Issue 2 / Oct 2018  pp87‑186

Editor: Dr Carl Erik Moe

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The Relationship Between System User’s Tasks and Business Intelligence (BI) Success in a Public Healthcare Setting  pp87‑97

Rikke Gaardboe

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Bringing Light into the Shadows: A Qualitative Interview Study on Citizens’ Non‑Adoption of e‑Government  pp98‑105

Bettina Distel

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Translating Telephone Calls To Spreadsheets: Generating Knowledge on Citizen Multichannel Behavior in Collaboration With Caseworkers  pp106‑118

Christian Østergaard Madsen

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Improving Crisis Response by Interconnecting Data Worlds  pp119‑126

Gerke Spaling, Rob Peters, Frank Wilson

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Different But Still The Same? How Public And Private Sector Organisations Deal with New Digital Competences  pp127‑135

Sara Hofmann, Nadine Ogonek

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Developing Administrative Law into Handling the Challenges of Digital Government in Denmark  pp136‑146

Hanne Marie Motzfeldt, Ayo Næsborg-Andersen

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Improving Quality of Life for People With Disability Through Social Media: Towards an Affordance Framework  pp147‑158

Marius Rohde Johannessen

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Microblogging and Authoritarian Governance Regimes: Results from a Survey on the use of Sina Weibo by Chinese Citizens  pp159‑167

Qiaomei Yang, Vincent Homburg, Rebecca Moody, Victor Bekkers

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Until now, explanations of citizens’ online behaviors in the Western world have been scarce, with accounts of analyses of citizens’ behaviors in authoritarian governance regimes in the East being even scarcer. This study contributes to the understanding of which factors contribute to citizens’ use of social media in state‑citizen communication patterns in authoritarian governance regimes, with a focus on Chinese citizens’ use of Sina Weibo microblogs. Based on the analysis of 1572 questionnaires collected from citizens living in Hunan (People’s Republic of China), the study quantifies the factors that impact (1) Chinese citizens’ intentions to use Sina Weibo and (2) actual use of Sina Weibo in state‑citizen communication patterns. Results indicate that peer pressure and trust in individual civil servants positively impacts use of Government Sina Weibo microblogs by citizens, anxiety negatively impacts citizens’ use, whereas institutional trust does not explain citizens’ use. Use intentions mediate the relations between respectively peer pressure and interpersonal trust in officials, and actual use. The study contributes to the literature on trust and anxiety (especially in the Chinese society) in relation to the use of microblogging by Chinese government, and adds to our understanding of the role of microblogging in state‑citizen communication patterns in authoritarian governance regimes in general, and in the Chinese governance system in particular. 


Keywords: social media, Sina Weibo, adoption, trust, social influence, e-government, China


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Successful e‑Government Transformation: Pressure, Support, Capabilities and the Freedom to use Them  pp168‑184

Keld Pedersen, Gitte Tjørnehøj

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Editorial for EJEG Volume 16 Issue 2  pp185‑186

Dr Carl Erik Moe

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