The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 13 Issue 1 / Nov 2015  pp1‑76

Editor: Frank Bannister

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Editorial  pp1‑2

Frank Bannister

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Modeling and Illustrating Requirement Prioritization in Public E‑Service Development From a Value‑Based Perspective  pp3‑17

Anders Avdic, Thomas Lambrinos

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Exploring the Challenges Of M‑Government Adoption in Saudi Arab ia  pp18‑27

Anan Alssbaiheen, Dr. Steve Love

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A Critical Analysis of E‑government Evaluation Models at National and Local Municipal Levels  pp28‑42

Dalal Ibrahem Zahran, Hana Abdullah Al-Nuaim, Malcolm John Rutter, David Benyon

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Abstract: The importance of e‑government models lies in their offering a basis to measure and guide e‑government. There is still no agreement on how to assess a government online. Most of the e‑government models are not based on research, nor are they validated. In most countries, e‑government has not reached higher stages of growth. Several scholars have shown a confusing picture of e‑government. What is lacking is an in‑depth analysis of e‑government models. Responding to the need for such an analysis, this study identifies the strengths and weaknesses of major national and local e‑government evaluation models. The common limitations of most models are focusing on the government and not the citizen, missing qualitative measures, constructing the e‑equivalent of a bureaucratic administration, and defining general criteria without sufficient validations. In addition, this study has found that the metrics defined for national e‑government are not suitable for municipalities, and most of the existing studies have focused on national e‑governments even though local ones are closer to citizens. There is a need for developing a good theoretical model for both national and local municipal e‑government. 


Keywords: Keywords: E-government, Municipality, E-government Evaluation Models, Web Evaluation, Usability, Citizen-centric Websites


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Reflections on E‑rulemaking: Challenges, Limitations and Unrealistic Expectations  pp43‑55

Ann Marie Johnson, Alexandru Roman

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Envisioning e‑Justice for Criminal Justice Chain in Finland  pp56‑66

Iina Aaltonen, Jari Laarni, Karo Tammela

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eGovernment on Twitter: The Use of Twitter by the Saudi Authorities  pp67‑73

Abdulrahman Alasem

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Enacting e‑Government Success: An Integrative Study of Government‑wide Website, Organizational Capabilities and Institutions  pp74‑76

Frank Bannister

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