The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 13 Issue 1 / Nov 2015  pp1‑76

Editor: Frank Bannister

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Editorial  pp1‑2

Frank Bannister

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Modeling and Illustrating Requirement Prioritization in Public E‑Service Development From a Value‑Based Perspective  pp3‑17

Anders Avdic, Thomas Lambrinos

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Exploring the Challenges Of M‑Government Adoption in Saudi Arab ia  pp18‑27

Anan Alssbaiheen, Dr. Steve Love

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Abstract: This study explores challenges faced by m‑government services provided by the Ministry of Higher Education and Technical and Vocational Training Corporation in Saudi Arabia. By collecting data through surveys from students registered with the Mi nistry of Higher Education and Technical and Vocational Training Corporation and employees of IT and Communication Ministry in Saudi Arabia, this study shows that the high level of mobile penetration in the country offers an opportunity for Saudi Arabian government to offer mobile government services in the country. The results suggest that students find m‑government services ineffective and expensive. However, employees believe that the effective implementation of m‑government services is a feasible opti on and it would enhance the technological development in Saudi Arabia. Certain barriers to m‑government adoption were identified, including the lack of necessary infrastructure and insufficient level of understanding amongst students. There is also a lack of the customization of mobile government services and lack of access to mobile technologies. 


Keywords: Keywords: Saudi Arabia, Mobile Government, M-government, E-government, Challenges, Customization of Services, Mobile Infrastructure


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A Critical Analysis of E‑government Evaluation Models at National and Local Municipal Levels  pp28‑42

Dalal Ibrahem Zahran, Hana Abdullah Al-Nuaim, Malcolm John Rutter, David Benyon

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Reflections on E‑rulemaking: Challenges, Limitations and Unrealistic Expectations  pp43‑55

Ann Marie Johnson, Alexandru Roman

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Envisioning e‑Justice for Criminal Justice Chain in Finland  pp56‑66

Iina Aaltonen, Jari Laarni, Karo Tammela

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eGovernment on Twitter: The Use of Twitter by the Saudi Authorities  pp67‑73

Abdulrahman Alasem

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Enacting e‑Government Success: An Integrative Study of Government‑wide Website, Organizational Capabilities and Institutions  pp74‑76

Frank Bannister

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