The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 12 Issue 2, ECEG 2014 / Dec 2014  pp95‑207

Editor: Frank Banister

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Editorial  pp95‑96

Frank Bannister

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Open data in Service design  pp97‑105

Muriel Foulonneau et al

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Citizen Involvement in Local Environmental Governance: A Methodology Combining Human‑Centred Design and Living lab Approaches  pp106‑114

Sandrine Reiter, Guillaume Gronier, Philippe Valoggia

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Networks of Communities and Communities of Networks in Online Government  pp115‑129

Paul Henman, Rob Ackland, Tim Graham

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E‑government Policy Formation … Understanding the roles of change drivers, veto players and advocacy coalitions  pp130‑140

William Linnefell, Anette Hallin, Mikael Lagergren

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Abstract: Despite its promise of increasing public authorities effectiveness, improving decision making and service delivery, e‑government initiatives too often fail. So far, reasons for this have largely been sought in technological aspects of e‑governm ent. However, e‑government is much more complex than that; e‑government also encompasses aspects related to the inner workingsŽ of organizations, policy formation processes and change management. Based on an in‑depth case study of an e‑government policy formation process in the municipality of Vasteras, Sweden, this paper sets out to develop the understanding of e‑government policy failure by elucidating how individuals actions, behaviors and decision affect endeavors to improve e‑government policy agen das. Applying theoretical concepts from political science and the change management literature, this paper describes how a change driver attempted to accomplish fundamental changes in the policy area of e‑government, through involving as many stakeholder s as possible in the policy formation process, and how this enabled for the emergence of a new advocacy coalition. This advocacy coalition consisted of the actors involved in the policy formation process, and these actors espoused the policy belief advoca ted by the change driver. However, as time went by, it became apparent that there also existed several veto players, which the change driver failed to engage, and who actively blocked the attempt to get the new policy documents on e‑government adopted. A s a consequence, the policy formation process failed, despite that the municipality of Vasteras had exceptionally good conditions for improving the e‑government policy agenda. This case study highlights the need for e‑government‑research to look beyond th eoretical areas of technological science, and it illustrates the usefulness of theories from political science and change management when furthering the knowledge of e‑government. It also points to the need for more processual studies on policy formation processes. 


Keywords: Keywords: e-government, policy formation process, the municipality of Vasteras, veto players, advocacy coalitions, change processes, change drivers


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A Model of Fundamental Components for an e‑Government Crowdsourcing Platform  pp141‑156

Kevin Cupido, Jacques Ophoff

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Analysis of Different Organizational Forms: Towards a Framework of Influencing Factors Regarding Performance Management of IT in Public Organizations  pp157‑168

Christoph Ertl, Vanessa Greger, Petra Wolf, Helmut Krcmar

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Conundrums in Benchmarking eGovernment Capabilities? Perspectives on Evaluating European Usage and Transparency  pp169‑177

Michaelene Cox

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Raising Acceptance of Cross‑Border eID Federation by Value Alignment  pp178‑188

Jérôme Brugger, Marianne Fraefel, Reinhard Riedl

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Research Philosopy and Methodologies of e‑Government : Update From ECEG and ICEG  pp189‑198

Muhammad Yusuf, Carl Adams, Kate Dingley

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E‑SmartBox: A Decent Software and Hardware Tool to Enhance Public Service Efficiency and Sustainability  pp199‑207

Choompol Boonmee, Jirasuk Sugandhajati

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