The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 12 Issue 1 / Nov 2014  pp1‑125

Editor: Frank Bannister

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The Adoption of the Traffic Violation E‑payment System (TVEPS) of Kuwait  pp1‑19

A Omar E M. Khalil, Alaa Al„Nasrallah

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Electronic Tax Filing in the United States: An Analysis of Possible Success factors  pp20‑36

Sonja E. Pippin, Mehmet S. Tosun

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Public Transactional e‑Services through Government Web Sites in Kyrgyzstan  pp37‑51

Ulan Brimkulov, Kasym Baryktabasov

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Abstract: E‑government has been developing across the world during last ten‑fifteen years remarkably fast. The most developed countries have already demonstrated significant progress in e‑government development. Developing countries are also making effort s to overcome various obstacles in their e‑government journey. Many research papers and survey reports have been published in this domain. However, there is a lack of research on e‑government development in Central Asia, particularly on e‑government progr ess and issues in Kyrgyzstan. The objective of this research is to examine how e‑government helps to enhance government processes in Kyrgyzstan with a major focus on improving public service delivery. This paper investigates the official web sites of the Kyrgyz Government ministries and agencies and the extent to which they provide online transactional services to the public and other organizations and analyzes their efforts in engaging citizens in the processes of governance. 


Keywords: Keywords: Kyrgyzstan, government web site, online service, transactional online service, public sector


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E‑government Use and Citizen Empowerment: Examining the Effects Of Online Information On Political Efficacy  pp52‑64

Chungpin Lee, Tong-yi Huang

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The Accessibility of Moroccan Public Websites: Evaluation of Three e‑Government Websites  pp65‑79

Ibtissam Bousarhane, Najima Daoudi

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Public Participation and Ethical Issues on E‑governance: A Study Perspective in Nepal  pp80‑94

Gajendra Sharma, Xi Bao, Li Peng

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Designing Public Service Process Models for Understandability  pp95‑111

Priscila Engiel, Renata Araujo, Claudia Cappelli

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Multi‑Channel Service Management in Public Sector … Three Interpretative Frames Illustrating E‑government and Work Practice in a Swedish State Agency  pp112‑125

Katarina Giritli Nygren, Karin Axelsson, Ulf Melin

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