The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 12 Issue 1 / Nov 2014  pp1‑125

Editor: Frank Bannister

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The Adoption of the Traffic Violation E‑payment System (TVEPS) of Kuwait  pp1‑19

A Omar E M. Khalil, Alaa Al„Nasrallah

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Electronic Tax Filing in the United States: An Analysis of Possible Success factors  pp20‑36

Sonja E. Pippin, Mehmet S. Tosun

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Abstract: This study summarizes and analyses the demographic, socio‑economic, and geographic factors affecting electronic tax filing (e‑filing) in the United States for the years 1999, and 2004…2007 and the growth in e‑filing between 1999 and 2007. Beyo nd the descriptive analysis, two issues related to electronic tax filing are target of further analysis: First, the variables having a positive impact on e‑filing rates and e‑filing growth are analysed. Second, because a more detailed look at state and co unty data indicates high variability within and between states, some demographic, socio‑economic, and geographic variables are examined in more detail. This second question addresses the possibility that e‑filing … just like other initiatives involving el ectronic media … could increase the digital gap. We use zip‑code level e‑filing information and county level demographic, income and unemployment data for each of the years in question. Our findings indicate significant variation in e‑filing rates across and within states, and rapid growth over time. E‑filing rates are found to be lower in rural counties, counties with low population size, counties with a lower share of females, counties with a higher share of Hispanics and Asians, and counties with a hig her share of the elderly population. Surprisingly, educational attainment is negatively correlated with e‑filing rate and growth in e‑filing. 


Keywords: Keywords: e-government, electronic tax filing rates, electronic tax filing growth, technology acceptance, socio-economic, demographic, and geographic factors


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Public Transactional e‑Services through Government Web Sites in Kyrgyzstan  pp37‑51

Ulan Brimkulov, Kasym Baryktabasov

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E‑government Use and Citizen Empowerment: Examining the Effects Of Online Information On Political Efficacy  pp52‑64

Chungpin Lee, Tong-yi Huang

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The Accessibility of Moroccan Public Websites: Evaluation of Three e‑Government Websites  pp65‑79

Ibtissam Bousarhane, Najima Daoudi

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Public Participation and Ethical Issues on E‑governance: A Study Perspective in Nepal  pp80‑94

Gajendra Sharma, Xi Bao, Li Peng

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Designing Public Service Process Models for Understandability  pp95‑111

Priscila Engiel, Renata Araujo, Claudia Cappelli

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Multi‑Channel Service Management in Public Sector … Three Interpretative Frames Illustrating E‑government and Work Practice in a Swedish State Agency  pp112‑125

Katarina Giritli Nygren, Karin Axelsson, Ulf Melin

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