The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 11 Issue 1 / Dec 2013  pp181‑322

Editor: Frank Bannister

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000 Editorial Dec 13.pdf  pp181‑182

Frank Bannister

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Virtual Acts of Balance!: Virtual Technologies of Knowledge‑Management as co‑Produced by Social Intentions and Technical Limitations  pp183‑197

Anders Koed Madsen

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Challenging Organizational Issues When Municipal Contact Centers are Implemented in Sweden  pp198‑209

Irene Bernhard, Kerstin Grundén

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A Mobile Solution for an Inclusive Public Distribution System in India  pp210‑227

Shashank Garg, Krishna Sundar

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Online Social Networking, Order and Disorder  pp228‑239

Russell Lock, Louise Cooke, Tom jackson

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Public‑Sector Reform, E‑Government and the Search for Excellence in Africa: Experiences from Uganda  pp240‑251

Prince Karakire Guma

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Challenges to the Successful Implementation of e‑Government Initiatives in Sub‑Saharan Africa: A Literature Review  pp252‑266

Quinta Nven-akeng Nkohkwo, M. Sirajul Islam

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Abstract: With the dawn of the technological age due to the wide spread of information and communication technologies (ICTs), e‑government is fast becoming of prime importance. This has prompted many governments (those of Sub‑Saharan African ‑ SSA incl uded) to start thinking of going digital. This growing importance stems from the fact that e‑government has the capability of promoting better governance, transparency, raising service performance and eliminating bottlenecks in the service delivery proce ss. This paper is based on a literature review of the papers and documents relating to e‑government and investigates the challenges to the successful implementation of e‑government initiatives in all the 49 African countries in SSA for the period 2001 to 2012. In order to conduct a systematic review the guidelines suggested by Webster and Watson (2002) and Okoli and Schabram (2010) have been followed. In total 75 relevant articles and documents have been examined all of which have been published in le ading journals, conferences proceedings, reports from governmental and non‑governmental organizations. The results show that ICT infrastructure, human resources, legal framework, Internet access, the digital divide, and connectivity are among the most com mon themes on the challenges to the successful implementation of e‑government initiatives in Sub‑Saharan African countries. These themes are further grouped into six different aspects abbreviated as IF‑POSH (Infrastructural, financial, political, organis ational, socio‑economic and human). Among these six aspects, infrastructural and human aspects are the most important challenges that the respective governments in SSA need to address prior to adopting implementation strategies. The study suggests that g overnments of the Sub‑Saharan African countries can benefit from the advantages of e‑government if they address these challenges collectively allowing for the sensitivity of certain socio‑economic realities. 


Keywords: Keywords: ICTs, e-government, Sub-Saharan Africa, e-government Challenges, e-government implementation


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The level of e‑Government implementation: Case of Malawi  pp267‑278

Frank Makoza

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Online Transparency for Accountability: One Assessing Model and two Applications  pp279‑291

Rui Pedro Lourenço

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Conceptualization of an integrated indicator model for the evaluation of e‑government policies  pp292‑306

Dalibor Stanimirovic

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Challenges In Information Systems Procurement in the Public Sector  pp307‑322

Carl Erik Moe, Tero Päivärinta

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