ISSN 1479-439X

First published
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  Electronic Journal of e-Government
 

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ECEG 2007: The 7th European Conference on e-Government 21-22 June 2007

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Volume 6 Issue 1

Public Administration Presence on the Web: a Cultural Explanation
Fatma Bouaziz
Faculty of Economics and Management, University of Sfax, Tunisia.

   

UN reports (2002-2005) reveal several differences in worldwide adoption of e-government by public administration (PA). In addition to the WMI, UN report 2005 provides data on e-government service delivery by stages of evolution. These stages may be related to the depth of e-government adoption by PA. Data show that the PA differ on their presence on the Web, and they have different scores at the level of these stages which reflects different levels of e-government adoption by PA. This research conducts an analysis of the impact of the national culture on e-government adoption by PA to attempt to explain these differences. The impact of culture, as defined by Hofstede, is tested at the level of Web Measure Index and at the different stages of e-government evolution. Four models of regression analysis are tested. Results are different from a model to another. The regression analysis and Pearson’s coefficients show that the level of education attainment is the most important variable, and that this variable moderates the relationships between e-government adoption and the cultural variables. According to the second regression model, e-government adoption increases in individualistic cultures and individualism is the most significant cultural variable. But this relationship doesn’t remain significant with the introduction of the socioeconomic variable education (Model 3) and the cultural variable long term orientation (Model 4). The suggestion that adoption of e-government increases in countries where uncertainty avoidance is low gives mixed results. Also suggesting that e-government adoption by PA increases in the countries characterized by long term orientation is not supported. Only the Model 4 gives a minor support for the negative relationship between power distance and the e-government adoption by PA.

Keywords: e-government, stages of e-government evolution, Web Measure Index, national culture.

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