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Volume 3 Issue 3 November 2005
e-Government Website Accessibility: In-Depth Evaluation of Saudi Arabia and Oman
Abdulmohsen Abanumy, Ali Al-Badi and Pam Mayhew, School of Computing Sciences, University of East Anglia, Norwich, UK
ama@cmp.uea.ac.uk
aab@cmp.uea.ac.uk
pjm@cmp.uea.ac.uk
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This paper explores three main areas, firstly, website accessibility guidelines; secondly, website accessibility tools and finally the implication of human factors in the process of implementing successful e-Government websites. It investigates the issues that make a website accessible and explores the importance placed on web usability and accessibility with respect to e-Government websites. It briefly examines accessibility guidelines, evaluation methods and analysis tools. It then evaluates the web accessibility of e-Government websites of Saudi Arabia and Oman by adapting the ‘W3C Web Content Accessibility Guidelines'. Finally, it presents recommendations for improvement of e-Government website accessibility.
Keywords: Accessibility guidelines, tools, e-Government, web style guide, web testing and evaluation and assistive technology
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