The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Article

Socio‑technical Impediments of Open Data  pp156-172

Anneke Zuiderwijk, Marijn Janssen, Sunil Choenni, Ronald Meijer, Roexsana Sheikh Alibaks

© Dec 2012 Volume 10 Issue 2, ECEG, Editor: Frank Bannister, pp95 - 181

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There is an increasing demand for opening data provided by public and private organisations. Various organisations have already started to publish their data and potentially there are many benefits to gain. However, realising the intended positive effects and creating value from using open data on a large scale is easier said than done. Opening and using data encounters numerous impediments which can have both a socio and a technical nature. Yet, no overview of impediments is available from the perspective of the open data user. Socio‑technical impediments for the use of open data were identified based on a literature overview, four workshops and six interviews. An analysis of these 118 impediments shows that open data policies provide scant attention to the user perspective, whereas users are the ones generating value from open data. The impediments that the open data process currently encounters were analysed and categorized in ten categories: 1) availability and access, 2) find ability, 3) usability, 4) understand ability, 5) quality, 6) linking and combining data, 7) comparability and compatibility, 8) metadata, 9) interaction with the data provider, and 10) opening and uploading. The impediments found in literature differ from impediments that were found in empirical research. Our overview of impediments derived from both literature and empirical research is therefore more comprehensive than what was already available. The comprehensive overview of impediments can be used as a basis for improving the open data process, and can be extended in further research. This will result in the solving of some impediments and new impediments might rise over time.


Keywords: open data, open government data, impediments, barriers, challenges, problems, user perspective.


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Journal Article

e‑Government in Local Government: Challenges and Capabilities  pp99-116

Keld Pederson

© Jun 2016 Volume 14 Issue 1, Editor: Frank Bannister, pp1 - 134

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Abstract: Public sector organizations are supposed to increase productivity by large‑scale investments in IT. This research investigates the municipalities┬É capabilities to increase productivity through IT investments, and what major challenges must be ov ercome to do so. The research identifies several problems that reduce productivity gains. These problems persist even though they might seem trivial and easily remedied. They are however symptoms of a more general challenge: Difficulties achieving a prope r alignment between IT and organizational processes. This alignment gap is related to the way service production is regulated and organized and the way IT is developed and acquired, the lack of local technology and task control that emerges and the result ing lack of managed coordination between task and technology design.


Keywords: Keywords: e-Government, Productivity problems, Task and Technology design challenges


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Journal Issue

Volume 10 Issue 2, ECEG / Dec 2012  pp95‑181

Editor: Frank Bannister

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The Special ECEG issue of EJEG. The Issue contains seven of the best papers presented at ECEG in Barcelona.

Edited by Frank Bannister, Trinity College, Dublin, Ireland.

With special thanks to Milla Gasco, ESADE, Barcelona, Spain.


Keywords: data mining, applications of local government, structure and urban informatics, service oriented architecture, e-procurement, disruptive innovation theory, e-government, public sector innovation, new business model, shared services, trust, e-voting, Jordan, framework, adopting , ePrescription, workaround, usability, tailorability, generativity, professionalism, governance, data, open government data, impediments, barriers, challenges, problems, user perspective, Alignment in practice, alignment, disalignment local government, e-Government, organizational change


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