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Journal Article

A Model of Success Factors for Implementing Local E‑government in Uganda  pp31-46

Robinah Nabafu, Gilbert Maiga

© Oct 2012 Volume 10 Issue 1, Editor: Frank Bannister, pp1 - 94

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Local e‑government enables citizens at all levels to interact with government easily and access services through electronic means. It enables electronic transactions between government departments and the private sector to take place easily and cheaply. Despite these benefits, its implementation in economically and technologically transitioning countries remains problematic. This is largely due to the gap between the existing e‑government implementation models and the local context for these countries. This study attempts to address this problem by describing a model for local e‑government implementation in a transitioning country, Uganda. A field study was used to gather requirements for the model. The results are used to extend an existing model in order to describe a suitable one for Uganda. Basing on the results collected from the field, the research recommends that the extended model for local e‑government implementation should address the dimensions of financial Resource mobilization, ICT infrastructure, training, sensitization, trust and social political factors. The model was validated in a questionnaire based field study


Keywords: Electronic government, Local government, success factors, Transitional country, developing country, Traditional local government, e-government implementation models.


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