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Journal Article

Transformational aspects of e‑Government in Ireland: Issues to be addressed  pp22-30

Orla O'Donnell, Richard Boyle, Virpi Timonen

© Mar 2003 Volume 1 Issue 1, Editor: Frank Bannister, pp1 - 62

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Drawing upon Irish experience, this paper explores some of the key issues to be addressed in using e‑Government effectively to transform public sector organisations. Two case studies are detailed:ROS (Revenue Online Service) and Integrated Service Centres (County Donegal). Policy implications of developments to date and remaining challenges are discussed


Keywords: Ireland, e-Government, Concepts, Organisational Transformation, Policy


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