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VOLUME 7 ISSUE 2
April, 2009
Special Issue ECEG Lausanne 2008
Editor: Frank Bannister
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Contents
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Editorial
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Business Process Improvement in Organizational Design of e-Government Services
Ömer Faruk Aydinli1, Sjaak Brinkkemper1 and Pascal Ravesteyn2
1University of Utrecht The Netherlands
2University of Applied Science Utrecht The Netherlands
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123
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Public Service Reform through e-Government: a Case Study of 'e-Tax' in Japan
Akemi Takeoka Chatfield
University of Wollongong, NSW, Australia
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135
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From Ottawa to Lausanne: Much Done but More to Do?
Tom Collins
University of Limerick, Ireland
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147
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Singing from the Same Hymnsheet? The Impact of Internal Stakeholders on the Development of e-Democracy
Ailsa Kolsaker and Liz Lee-Kelley
University of Surrey, Guildford, UK
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155
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Developing Telehealthcare Systems in Complex Multi-Agency Service Settings: the OLDES Project
Gregory Maniatopoulos1, Ian McLoughlin2, Rob Wilson1 and Mike Martin1
1Newcastle University, UK
2Monash University, Melbourne, Australia
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163
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Romanian Urban e-Government. Digital Services and Digital Democracy in 165 Cities
Virgil Stoica and Andrei Ilas
"Al. I. Cuza" University Iasi, Romania
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171
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Remodelled and Restyled e-Procurement – New Power Relationships Down Under
Doug Thomson
RMIT University, Melbourne, Australia
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183
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Competent Electronic Participation Channels in Electronic Democracy
Dimitrios Zissis, Dimitrios Lekkas and Anastasia-Evangelia Papadopoulou
Department of Product and Systems Design Engineering, Syros, Greece
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195
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